Awtana

Official MeLi + HubSpot CRM Integration

The ultimate integration between Mercado Libre and HubSpot CRM

Eliminate manual work. Sync orders, automate after-sales support and scale your multichannel revenue from a single platform.

What we solve

From manual work to a synced operation

Order & Contact Sync

Sync buyers, purchase history and billing data instantly into HubSpot.

Centralized Messaging

Answer buyer questions and manage claims directly from the CRM inbox.

AI Agents for Sellers

Deploy autonomous agents to answer stock, shipping and compatibility questions 24/7.

Real Revenue Metrics

Real-time reports on sales, MeLi fees and ROI per listing.

What the integration looks like

Your data flows in real time, no spreadsheets

Mercado Libre

Listings, orders and messaging

  • Orders and buyers
  • Questions and claims
  • Shipping and tracking
  • Fees and revenue

HubSpot CRM

Contacts, deals, inbox and dashboards

Contact created
Deal updated
Ticket assigned

How we work

Four steps to an automated operation

  1. 01

    Ecosystem Diagnosis

    Listings, ERP, logistics and CRM.

  2. 02

    Connection & Sync

    Bidirectional inventory, pricing and orders.

  3. 03

    CRM Automation

    Automated contacts, deals and after-sales.

  4. 04

    Data Agents

    Continuous monitoring, alerts and optimization.

Results

What changes in the first 60 days

4 h
Question response time (before: 2 days)
1 h
Claim handling
18
Countries available in LATAM
-30%
Duplicate tickets

Schedule a demo of the MeLi + CRM integration

We'll show you live how your orders sync, how messaging is centralized and what metrics become available in your CRM.

  • 24/7 monitoring and alerts
  • Team onboarding
  • Profitability dashboards
  • Dedicated support