Case studiesAUTOMOTIVE SECTOR
Case Study: Commercial Automation & AI Agents in the Automotive Industry
Implementation of AI Agents to qualify vehicle prospects, schedule test drives, and optimize the sales funnel.
+50% in scheduled test drive appointments24/7 QualificationERP Integration
Challenge and solution
The industry challenge
- High volume of inquiries by model and financing that the sales team could not keep up with.
- Prospects manually qualified, using inconsistent criteria across different branches.
- Inventory and commercial conditions managed in an ERP disconnected from the sales process.
The Awtana solution and its results
- AI Agents that qualify purchase intent, budget, and model of interest at any time.
- Automated test drive scheduling with branch assignment and real-time availability.
- CRM and ERP integration to display current inventory, pricing, and terms directly to sales reps.
+50%
Scheduled test drive appointments
24/7
Continuous prospect qualification
1 source
Inventory and pricing synchronized with the ERP
-55%
Administrative management time per sales rep
Implementation
Interfaces and automations configured for the industry
A representation of the CRM dashboards, AI agents and automated workflows that support the sector's commercial operation.
Dealership Lead Scoring
Prospect A · Score 92 · Pre-approved financing
Prospect B · Score 74 · Interested in test drive
Inventory and pricing synchronized with the ERP
Commercial AI Agent
Prospect: I'd like a quote for the hybrid SUV model.
Agent: Do you prefer financing or cash? I can schedule your test drive.
Prospect: Financing. · Appointment assigned to North branch
After-Sales Workflow
Lead → AI Score → Branch assignment
Test drive → Quote → Closing reminder
Sale → Maintenance plan → Satisfaction survey
Strategic session
Request a diagnostic for your company in the Automotive & Dealerships sector
We analyze your current operation and show you how to apply this working model in your company. A free 30-minute session with concrete recommendations.