Carlos Santana discusses how to optimize business processes and integrate artificial intelligence into organizational culture: how to get teams to adopt technology, where the real time savings lie, and the impact it has on customer experience.
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EPISODE 32Artificial intelligence only delivers results when data is reliable. This episode covers the preliminary work every company must perform on its information before automating.
EPISODE 30Guest: Máximo Otonio Pachón · Campo Alto
Personalization is artificial intelligence's greatest contribution to learning. Máximo Otonio Pachón analyzes its concrete impact on technical workforce training.
EPISODE 21When sales and customer success pursue different goals, the AI project fails before it even starts.
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